Hotel Mela Accessibility Statement

View the details of our Accessibility Statement for our Times Square Hotel.

The Hotel Mela (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
 
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 
 
We welcome feedback:
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@hotelmela.com with a description of the issue you encountered and your contact information. Your experience matters to us.
 
The Hotel Mela website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram. 
 
Accessible Features and Amenities:
The Hotel Mela is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

Property features:

  • Accessible public entrance
  • The registration desk is 30” high 
  • Accessible route from the public entrance to the registration area and accessible rooms
  • Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
  • Accessible emergency exit 
  • Accessible public restroom
  • Accessible route from parking area to the main entrance
  • TTY for guest use
  • Visual (strobe light) alarms
  • Guest room televisions have closed captioning or closed captioning decoders are provided
  • Braille signage throughout

Accessible food and beverage outlets:

  • Saju Bistro and The Long Room 
  • Accessible route to all food and beverage outlets from the public entrance and accessible rooms
  • Accessible meeting and event facilities, and accessible route to all meeting and event facilities from the public entrance and accessible rooms
  • Accessible business center. Accessible route to business center from the public entrance and accessible rooms
  • Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms
  • Service animals are welcome at the Hotel Mela

 
Accessible Guest Rooms:

Executive Queen ADA Room with Roll-In Shower

  • 1 Queen Bed
  • Roll-in Shower
  • TTY, Strobe light–indicator doorbell

Executive Queen ADA Room with Tub

  • 1 Queen Bed
  • ADA-compliant Tub
  • TTY, strobe light–indicator doorbell

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible Website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Mela website. The hotel is not responsible for any third-party content on the website. 
 

    For the 'Best Rates Guaranteed' at our Times Square Hotel see our latest Special Offers >

    For more recommendations about all there is to do, see and experience during your next visit to New York, see our New York Visitors Guide and New York Visitors Blog.

    Ready to plan your visit to New York City? Check RatesMake Reservations, or call: 212.710.7000.

     

    The following table details the ADA related specifications of our Hotel, Public Space, Rooms & Suites and more.

    ADA Property Descriptions Details
       
    Accessible Public Entrance  
    Entrance doors width (in inches) 34 inches wide
    Ramp width (in inches) N/A - No ramp on site
    Pathway width (in inches) 51 inches wide
    Wheelchair maneuvering clearance  (in inches) 34 inches wide
    Distance from parking (in feet or blocks if city hotel) 55 feet
       
    Route from the public entrance to the registration area   
    Distance (in feet) 19 feet
    Pathway width (in inches) ADA door leads to open lobby area
    Wheelchair maneuvering clearance  (in inches) Open area
    Accessible Route to Elevator  
    Distance to elevators from entrance (in feet) 34 feet
    Pathway width (in inches) 77 inches
    Distance to elevators from registration desk (in feet) 19 feet
    Pathway width (in inches) 77 inches
    Elevators measurements (in feet or inches) 57 inches width by 43 inches depth
    Width of the elevator doors (in feet or inches) 36 inches
    Wheelchair maneuvering clearance  (in inches) 36 inches
       
    Accessible route from parking area to the main entrance  
    Distance to hotel entrance (in feet) 55 feet
    Distance to front desk (in feet) 74 feet
    Pathway width (in inches) 120 inches
    Pathway inclination degree 10 degrees
    Wheelchair maneuvering clearance  (in inches) 34 inches
       
    Accessible parking (valet only)  
    Distance to front desk (in feet) N/A
    Pathway width (in inches) N/A
    Ramp width (in inches) N/A
    Pathway Inclination degree N/A
    Wheelchair maneuvering clearance  (in inches) N/A
       
    Registration Desk  
    Desk height  (in feet or inches) 49 inches (Regular guests) and 33 inches (*ADA)
    Desk width (in feet or inches) 114 inches
    Wheelchair accessible (Y/N) Yes
    Wheelchair maneuvering clearance  (in inches) Open area
       
    Accessible Concierge Desk  
    Desk height  (in feet or inches) 31 inches
    Desk width (in feet or inches) 53 inches
    Wheelchair accessible (Y/N) Yes
    Wheelchair maneuvering clearance  (in inches) Open area
       
    Public Restrooms  
    Door width (in inches) 35 inches
    Toilet height (in inches) 17 inches
    Are there grab bars? Yes
    Stall size (in inches) N/A
    Stall maneuvering clearance (in inches) N/A
    Sink height - clearance  - is the pluming wrapped with insulation? (in inches) Yes
    Height of the mirror - Is it accessible height? (in inches) 33 1/3 inches
    Are lavatory controls accessible? Yes
    Wheelchair maneuvering clearance  (in inches) 72 inches x 66 inches
       
    Food and Beverage - Meeting and Event Facilities - Business Center - Gym - Pool  
    Distance to public entrance (in feet) 68 feet 
    Pathway width (in inches) 35 inches
    Distance to Elevators (in feet) 20 feet
    Distance to Bathrooms (in feet) 20 feet
    Restaurant entrance door width (in inches) N/A - No restaurant onsite
    Table heights (in inches) - clearance knees/toes (Y/N) N/A - No restaurant onsite
    Computer desk height (in inches) - clearance knees/toes (Y/N) Yes 29 1/2 inches 
    Computer desk width (in inches) 42 inches
    Water fountains accessible (Y/N) and the height (in inches) Yes, 31 inches
    Special Gym equipment None
    Pool lifts (Y/N) N/A
    Wheelchair maneuvering clearance (in inches) 34 1/2 inches
    List any visual impaired systems Strobe flashing lights
    List any hearing impaired system Strobe flashing lights
    Any additional ADA information None
       
    Rooms & Suites  
    Room Name Executive Queen Guest Room ADA
    Room size (in square feet) 220 squqre-feet
    What type of key lock is on guest room door? Saflok
    Visual (strobe light) alarms (Y/N) Yes
    Braille signage throughout (Y/N) Yes
    Door width (in inches) 34 1/2 inches
    Bed type Between Full or Queen
    Bed size (in inches ) 56 inches
    Bed height (in inches) 38 inches
    Wheelchair maneuvering clearance  (in inches) 132 square inches
    Clearance between beds (in inches) 30 inches on each side of the bed
    Desk height and width (in inches) and is there clearance for knee/toe 33 inches height by 39 inches width
       
    Toilet & Sink  
    Door width (in inches) 35 inches
    Height of toilet (in inches) 17 inches
    Toilet Grab Bars (Y/N) Yes
    Height of sink (in inches) - clearance  - is the pluming wrapped with insulation? 33 inches
    Height of the mirror (in inches off the floor) - Is it accessible height? 38 inches
    Are lavatory controls accessible? Yes
    Wheelchair maneuvering clearance (in inches) 75 inches x 65 inches
       
    Roll-in Shower  
    Identify if Standard, Alternative or Transfer Standard open Roll-in shower
    Is there a shower seat? If so, is it foldable or permanent Yes, and permanent foldable seat
    Is there a detachable hand-held spray unit? (Y/N) Yes
    Are there grab bars? (Y/N) Yes
       
    Tub  
    Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head Yes
    Are there grab bars? (Y/N) Yes
    Is there a detachable hand-held spray unit? (Y/N) Yes
       
    ADA Room Configuration - 10 Total ADA Rooms on property  
    Room #201 Tub
    Room #301 Roll-in shower
    Room #401 Roll-in shower
    Room #501 Roll-in shower
    Room #601 Tub
    Room #701 Tub
    Room #801 Tub
    Room #901 Tub
    Room #1001 Tub
    Room #1101 Tub